#02-036 How do I get my labels to line up on the page correctly? Keywords: printer calibration, align, offset Last updated: Feb 17 1999 If your labels are printing outside of where the label lies on the paper you are using, you are probably not using the correct template. To check what template you are using, have the Design open and click on Help, About Smart Design. An information box will open telling you the name of the template, the file name and a description of the template. The first place people go wrong is that they may be using the wrong type of paper template. People in North America use US Letter paper, and people in Europe and the rest of the World use A4 paper. If you live in the US and your template has A4 in the name, you are using the wrong template for your paper type. In this case you need to start a new design, using the correct template. NOTE: If you are using the Memorex CD Labelmaker program, you may not be able to find the correct template for your type of paper. This is because the CD did not install the right templates when you installed originally. The best way to remedy this problem is to un-install the program and re-install it, this time, while you are re-installing, choose both types of paper when it asks you what type of paper you use. Once you get the program started, close the design that opens automatically and click on File, New to start a new design. Choose the correct template for the paper type you use, and you should be on your way. To start a new design click on File, New and look in the folders available for the template you need. Double click on the blue folders to see what is inside them, and click once on a template name to see a preview of it. Remember, you need to use a template that corresponds to the paper type used in your country, as well as the brand of label you use. You will also notice that there is usually more than one template available. Each template differs slightly from brand to brand, so make sure that you choose a template from a folder that is named for the brand of label you use. Once you are viewing the correct brand of template, make sure you are using the correct layout type. For instance, CD Stomper brand labels come in two different types. Pro CD Labels 2-up and CD Labels 2 up. The difference between the two is very apparent once you view the preview.
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